Artifical Intelligence
-
Generative AI and Its Economic Impact: What You Need to Know
Generating Value from Generative AI The research estimates a potential boost to productive capacity of US$621 billion in India, US$1.1 trillion in Japan, and US$79.3 billion in the Philippines alone, with studies ongoing in Malaysia, Indonesia and South Korea. These country findings are consistent with other global studies—for instance, a recent report by McKinsey estimates…
-
Conversational Customer Engagement: Industry Examples
Conversational AI: Enhancing Customer Engagement and Support If your goal is creating a unified customer journey and making every customer interaction a positive experience, it’s important to take stock of what’s currently going on. A little can go a long way in engaging with customers and crafting a better customer experience. Video is hands down…